Contact Us

As top-rated Shopify Experts who really care about our clients’ goals, we work closely with you to understand your business and not just ‘build a website’. We understand entrepreneurship that your online headquarters is of utmost importance to your success.

If you’d like to work with us, have a question about Shopify, or something else, we’d love to hear from you.

We work globally, with clients in over 15 countries. We’re headquartered in Australia with our laser-focused team distributed throughout the globe.

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Project Basics

Full-scale website builds start from $4,000, and generally take about 5 weeks. Smaller changes and updates start from $1500 (this is the minimum we’re able to take on in terms of budget).

Tell us about your project

Need a smaller project? Check out HeyCarson.

Who works with us? Are we a good fit?

If you’re in a hurry, or on a very tight budget, we probably aren’t the best company for you. Our very best work takes time, and we like to work closely with our clients to boost the business, not only the website. Our rates are competitive, and we like to think we have some of the best service of any company working with Shopify. You can hear more on our work style over here.

We like client relationships that work well for us and you, and that generally means you’re keen to work with one of the best in the business (the world’s highest-rated Shopify Experts with over 150 positive reviews), are serious about your business, and want an experienced company to partner with as you start and grow. Sound like you? Brilliant! We’d love to hear from you.

Contact Details: Projects, Support, Inquiries

Think we’d be a good fit for your project? Great! Tell us about your project here.

Need help with one of our products like the Bilingual Theme, IP Redirect or something else?

Note: Shopify have recently updated their redirect method from 301 (good for SEO) to 307 (not so good for SEO). This has been causing some issues. It’s not an issue with our plugin as such – our plugin itself is working as normal – but rather, with Shopify’s redirect method. We have raised this issue with Shopify and hope to hear back. We can’t say exactly if / when it will be fixed, as this is up to Shopify, but we are hoping for a response in a few days. In the meantime, we would highly suggest: To turn OFF the ‘forced’ version of the IP Redirect, and instead, use the ‘softer’ version which asks customers if they would like to switch stores. Using the ‘softer’ version with the messaging, instead of forcing, should not cause any issues with Google, because all it does is add some messaging to your site, it doesn’t force any redirects, so shouldn’t confused Google’s bots. So we’d suggest to turn off the ‘forced’ option, and we’ll keep on Shopify to see if they can fix the 301 / 307 issue on their end.

You can:

Looking to partner or have us review your app? Whilst we’d love to hear from you and we love helping Shopify businesses, if you’re looking to partner with us, have us review your app, or promote your product, please read our partnership guidelines before inquiring.

General: For general support or questions, email info@blackbeltecommerce.com

App Development

One thing we don’t do: We don’t build custom Shopify Apps. For App development, we can recommend the folks over at Disco Labs.